By accessing, browsing, using and/or completing a reservation through our website you acknowledge and agree to have read, understood and agreed to be legally bound to the terms and conditions set out below. No contract between the customer and Pearl Tours shall come into existence until Pearl Tours receives full payment and issues a confirmation invoice. The customer making the booking accepts these conditions on behalf of all members of their travel party and is responsible for the entirety of the payment.
Pearl Tours reserves the right to alter itineraries and/or timetables should it be necessary, due to adverse weather and or other related conditions. Pearl Tours is not responsible for expenses and/or other related costs due to factors outside of its control, such as flight delays, changes and or cancellations, injuries, weather, war, natural disasters etc. and/or other unforeseeable matters. The customer making the booking is responsible for providing the correct contact information and related details so that we can keep you informed in the event of changes made to the services booked.
All prices shown on our website are based on current prices. All prices mentioned on our website include value-added tax. Pearl Tours reserves the right to alter or change already published prices on the website without prior notice in the event of currency fluctuation, government taxes, or any such costs increases that are outside of our company’s control. Prices are guaranteed against any surcharge after an invoice has been issued.
** 2. PICK-UP AND DROP-OFF SERVICES **
Pearl Tours offers pick up and drop off for all of our tours and it is included in our prices. The customer will choose a pick up place such as their hotel and will be dropped off at the same place at the end of the tour. Customers are responsible for providing Pearl Tours with your pick up location in time as well as being ready at the correct time for the pick-up for your tour. Our vouchers will provide you with information about your pick up time and if you are unsure when to be ready please contact us.
Please note that missing the pick-up does not entitle you to a refund of the tour. You are responsible to be ready for pick up at the assigned pick up address from the start of the pick-up time in order to not miss our guides when they arrive.
**3. TRAVEL INSURANCE **
As with any and all world travel, we strongly recommend that you purchase a travel insurance policy in your home country that covers your cost should you have to cancel your travel reservation with short notice. This kind of travel insurance is not expensive and frequently covers other risks. Having travel insurance is always a good idea when traveling around the world.
**4. WEATHER AND CLOTHING **
All our trips are outside and are dependent on weather and general conditions. We reserve the right to alter routes, itineraries, departure times and or cancel your trip without prior notice with your safety in mind, should the necessity arise.
We ask you too keep in mind that the weather in Iceland can change fast so appropriate clothing should be worn or taken on the trip.
**5. ASSUMED RISK & OUTDOOR ACTIVITIES **
Clients are advised that all activities that are undertaken are entirely at their own risk and they must behave in a fit and proper manner at all times. All of our tours and outdoor activities carry inherent risks and Pearl Tours does not assume any responsibility for accidents that are caused by its customers or can be traced to their own actions or are caused by factors outside of human control (Force majeure). With the purchase of your trip you agree to these conditions, understand its implications and accept responsibility for your participation in your trip. Depending on the excursion, you may be requested to sign an additional liability release.
**6. FEEDBACK **
We welcome all feedback, both positive as well as negative as it helps us improve our overall services, and performance. We would greatly appreciate it if you could share your tour experience with us.
**7. TERMS OF PAYMENT **
We accept all major credit and debit cards. Purchases made via credit/debit card will go through valitor. We require the full amount at the time of booking.
**8. GOVERNING LAW AND JURISDICTION **
This agreement shall be exclusively governed by and construed in accordance with Icelandic law. Any disputes arising out or in connection with this agreement shall exclusively be submitted to and dealt with by the district court of Reykjavík.